Was looking for a special 30th Anniversary ring & I wanted platinum with 3 rows of diamonds. I looked high & low at every local and on-line retailer. The only place I could find that combination was at a particular big-box outlet, but it wasn't the right size and definitely not where I wanted to buy a special ring. I went to Roco's to ask if they could resize a platinum ring, and also to ask if they could make something similar. Pam's answer was yes and yes! I sent a picture of the ring I needed and Alex took it from there. He designed a ring that was amazing and had 31 diamonds instead of the original's 28. The price was also very reasonable, especially for a beautiful custom piece. My only mistake was not going to Roco's first!